What are your hours?

We operate from 8 am - 5 pm every weekday (Monday - Friday)

Do you bill public or private insurance?

Unfortunately, we do not bill insurance at this time. This includes Medicare or Medicaid. We do accept credit cards or cash. We also work with Inclusa, Modivcare, and several facilities in Western Wisconsin. We can bill your facility, if applicable.

Where are you located? What is your service area?

We are currently based in and around Star Prairie and Osceola, Wisconsin, in northern Saint Croix and southern Polk counties, respectively. Our normal service area is within 30 miles of either location, in which there will be no additional charges for pick-ups or drop-offs in that area. Beyond 30 miles, we charge for unloaded mileage to and from. While we are not eager to charge more, sometimes we are forced to do so to remain in business.

Do you only provide transportation of medical services?

For the most part, we provide medical transportation. However, while we specialize in stretcher and wheelchair transportation, we have one van dedicated to ambulatory (walking) passengers, and it operates as a regular taxi you can call and reserve. Since the COVID-19 pandemic, we have had a soft company policy of only taking people to medical appointments or other essential travel, but we’re not bound to that rule. Currently, we do not service bars or sober cab as we are not equipped to do so, but we can drive you to the airport or to dinner with family if our services are required for such an event.